Frequently asked questions about boat shipping

Customer satisfaction is our top priority. With Macingo, shipping your boat is quick and easy. You can access our platform during every stage of the shipping process, from requesting a quote to contacting the carrier who will take care of shipping or transporting your sailboat or motorboat.

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Let's take a look at some of the most common questions from customers who need to ship a boat.

How much does it cost to ship a boat?

How much does it cost to ship a boat?

The price of transporting a boat varies considerably depending on the type of boat and its size. Naturally, it also depends on the route, the distance to be travelled and how flexible you are. To discover how much it will cost to ship your boat, request a quote on our site. You can quickly discover the price of transporting your vessel. Remember: the more flexible you are with regard to dates, the more you can save.

How long does it take to ship a boat?

How long does it take to ship a boat?

The speed of the shipping service depends on the route and the type of transport in question – if an exceptionally large goods vehicle is required to transport your boat, it will take a bit longer. In any event, you will receive an immediate estimate of the shipping times together with your offer.

How should I prepare the boat before shipping it?

How should I prepare the boat before shipping it?

You don't need to do much: the port or boathouse operators will take care of loading and unloading the boat. If required, you will need to provide the crane that will be used to hoist your boat onto the carrier's trailer.

When will my boat be picked up?

When will my boat be picked up?

Our carriers will inform you of the pick-up date and time in due course. The boat will be picked up directly from the address indicated in your request on macingo.com. It is important to stick to the agreed pick-up so that your boat can be delivered promptly.

What happens if I can't make the pick-up appointment?

What happens if I can't make the pick-up appointment?

Let the transporter know in good time if you are unable to stick to the scheduled pick-up time. You can re-arrange for a different day and time. Alternatively, you can appoint someone you trust to hand over your boat to the transporter. Let the transporter know the new pick-up address and the phone number of the person you have chosen.

How do I book shipping for a boat, an inflatable boat or a sailboat?

How do I book shipping for a boat, an inflatable boat or a sailboat?

Simply submit a boat shipping request on Macingo. Shortly, you will receive offers from transporters for your boat shipping request. There are just a few steps:

  • Submit your request
  • Get quotes on Macingo
  • Book by paying a small deposit directly on macingo.com
  • Pay the remaining balance directly to the carrier
Do I need to take my boat somewhere?

Do I need to take my boat somewhere?

If your boat is in a port or boathouse, the carrier will pick it up directly on site. If your boat is at your house (e.g. in a garage), home pick-up will depend on how accessible it is for an articulated lorry.

Is the shipment insured?

Is the shipment insured?

All our transporters have carrier insurance, which covers any damage to your boat. We take great care of your boat, so this is very rare, but you're fully protected in any case. Your boat is safe with us.

What happens if the boat is damaged in transit?

What happens if the boat is damaged in transit?

In the very unlikely event that something happens to your boat in transit, the transporter's carrier insurance covers all types of damage.

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How is the boat secured during transportation?

How is the boat secured during transportation?

Safety is our priority when shipping. Our carriers' vehicles are fitted with locking systems that keep the boat secure throughout the journey. Many of their boat transport vehicles are equipped with anti-theft systems and GPS devices that track the progress of the shipment.

What documents are required for shipping?

What documents are required for shipping?

Boats and craft shipped with Macingo are accompanied by a waybill, which is filled in together with the carrier. The waybill lists all the individuals involved in transporting your boat. It also indicates any marks or damage already on the boat and all the accessories it is equipped with when it is handed over for shipping. A copy of the logbook is not mandatory, but it can be useful for the transporter as it provides them with a full profile of your two-wheeled vehicle.

Can I choose the shipping date or change it as often as I want?

Can I choose the shipping date or change it as often as I want?

We always strive to meet your needs, but we have to be fairly strict as regards shipping dates in order to stick to our delivery schedule for all the boats that we transport throughout England and Europe. With your input, we will agree on the best date to pick up or deliver your boat, but it is important that this date does not change; this allows us to deliver all boats on time.

How and when do I pay?

How and when do I pay?

To book shipping, simply pay a small deposit directly on Macingo.com to secure the service. You can pay the deposit by credit card, PayPal or prepaid card. You can then pay the remaining balance directly to the transporter upon collection or delivery. Whichever payment method you prefer, that's fine by us. We'll do everything we can to accommodate your needs.